Defamatory or false reviews on platforms like Google Maps can be removed through direct platform reporting, a takedown request under the Provider Liability Limitation Act (Art. 3), or a court injunction (Civil Preservation Act Art. 23). Legitimate criticism is protected under freedom of expression.
How to Request Removal of Defamatory Reviews in Japan
Key Takeaways
- ✓Factually false malicious reviews can be legally removed
- ✓Start with the site's reporting function before pursuing legal action
- ✓Injunctions are available for defamation or credit damage cases
- ✓Legitimate criticism and honest opinions are not subject to removal
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This article provides general information; outcomes vary by specific circumstances. Contact your local bar association for case-specific advice.
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