Corporate Law
Q. After canceling a SaaS subscription, billing continued. The terms apparently state "3 months charged after cancellation."
A.
Clauses charging for unused periods may be void under consumer protection law. Request a refund.
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The "3 months after cancellation" clause's validity is questionable. For consumers, Consumer Contract Act Art. 10 voids clauses that unilaterally disadvantage consumers—charging for unused services is likely void. For B2B, public order (Art. 90) or excessive penalties (Art. 420(1)) may apply. Actions: assert clause invalidity and request refund, request credit card payment suspension, or consult Consumer Affairs (#188) for consumers.
This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.
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