Consumer Issues
Q. I signed up through telemarketing. Can I cancel?
A.
Telemarketing contracts can be cancelled within 8 days. No written contract means unlimited cancellation rights.
Read more ▶
Telemarketing sales have an 8-day cooling-off period (Art. 24) from contract receipt. No contract document = unlimited cooling-off. Even after 8 days, misrepresentation allows cancellation. Excessive sales to elderly can be rescinded (Art. 24-2).
This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.
Related Questions
Related Articles
Cooling-off Period in Japan: How to Cancel Contracts
Guide to the cooling-off period in Japan: eligible transactions, deadlines, and how to write a cancellation notice.
Protecting Yourself from Fraud in Japan: Legal Remedies
Legal remedies for fraud victims in Japan, including the Bank Transfer Fraud Relief Act and Consumer Contract Act rescission.
Free Tools
Find a lawyer through your local bar association
JFBA Legal Consultation Guide →