Internet Issues
Q. False YouTube comments claiming our restaurant covered up food poisoning have caused mass cancellations. Can we claim damages?
A.
You can claim damages for credit defamation and business obstruction. Secure sales decline evidence and identify the poster.
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False food poisoning claims may constitute criminal credit defamation and obstruction of business (Criminal Code Art. 233). Civil damages (Art. 709) can include lost revenue from cancellations, advertising costs for reputation recovery, and consolation money. Report to YouTube and file disclosure requests to identify the poster. Correlate sales records with post timing as evidence.
This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.
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