Internet Issues
Q. Our customer database was hacked and 10,000 personal records were leaked. How should we handle notifications and reporting?
A.
Reporting to the Commission (within 3-5 days) and notifying individuals are legally mandatory. Also file a police report.
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Under the 2022 amended Personal Information Protection Act, data breaches require: reporting to the Personal Information Protection Commission (Art. 26(1))—preliminary within 3-5 days, full report within 30 days (60 for unauthorized access); and individual notification (Art. 26(2)). 10K records triggers mandatory reporting. Steps: investigate scope, preserve evidence (log analysis), file preliminary report, notify individuals (leaked items, countermeasures, contact), and develop prevention measures. Also file a police report for the unauthorized access.
This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.
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