Corporate Law

Q. Our AI chatbot gave incorrect legal advice to a customer who suffered losses. Is our company legally liable?

A.

The company bears liability as AI is a "tool." Mitigate with disclaimers and professional consultation notices.

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The company may be liable under breach of contract (Art. 415) or tort (Art. 709). AI is legally a "tool" and the provider bears responsibility. Providing legal advice without bar qualification may violate Attorney Act Art. 72. Mitigate risk with disclaimers, professional consultation notices, and ongoing AI accuracy monitoring.
This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.

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