Consumer Issues
Q. I can't cancel a subscription service. What can I do?
A.
You can cancel subscriptions if the terms were unclear on the confirmation screen. Contact the consumer hotline at 188.
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The 2022 E-commerce amendment strengthened subscription regulations (Art. 15-4). Cancel if the final confirmation screen didn't clearly show: it's a subscription, quantity/frequency, total cost, and cancellation terms. Contact consumer hotline (188) or dispute credit card charges.
This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.
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